+33 06 25 11 40 35
ngaagn@gmail.com
Nga Nguyen

Terms and Conditions

Last Updated: 15/01/2026

These Terms and Conditions govern the use of this website and the provision of psychotherapy services. By accessing this website or booking services, you agree to be bound by these Terms.

1. Website Purpose

This website provides information about psychotherapy services and allows users to request or book online therapy sessions. The information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

2. No Automatic Therapeutic Relationship

Accessing this website, submitting a contact form, or booking an appointment does not in itself establish a psychotherapist–client relationship.

A therapeutic relationship is established only after:

  • an initial consultation has taken place, and

  • informed consent and relevant agreements have been reviewed and accepted.

3. Scope of Psychotherapy Services

Psychotherapy services are provided through scheduled sessions, primarily via secure online platforms.

Psychotherapy:

  • is a collaborative and voluntary process,

  • requires active participation,

  • may involve discussing sensitive or emotional topics.

Psychotherapy is not:

  • an emergency or crisis service,

  • a substitute for medical or psychiatric treatment.

If you are experiencing an emergency or are at immediate risk of harm, contact local emergency services or a crisis hotline in your country.

4. Online Therapy (Telepsychology)

Online therapy offers accessibility and flexibility but also has limitations. While appropriate technical and organisational measures are taken to protect confidentiality and data security, online communication carries inherent risks, including technical failures or data breaches beyond reasonable control.

By engaging in online therapy, you acknowledge and accept these limitations and risks.

5. Eligibility and Jurisdiction

By using this website and booking services, you confirm that:

  • you are legally able to consent to psychotherapy under the laws of your country of residence, and

  • online psychotherapy services are permitted in your jurisdiction.

You are responsible for ensuring that these services are lawful in your location.

6. Appointments, Fees, and Cancellations

  • Appointments must be scheduled in advance.

  • Fees, payment methods, and cancellation policies are communicated prior to the start of therapy.

  • Late cancellations or missed appointments may be charged in accordance with the stated policy and EU consumer law.

Any applicable consumer rights, including withdrawal rights where legally required, are respected in accordance with EU regulations.

7. Confidentiality and Data Protection (GDPR)

Confidentiality is a fundamental part of psychotherapy and is maintained in accordance with professional ethical standards and applicable EU laws.

Personal data is processed in compliance with the General Data Protection Regulation (GDPR). This includes:

  • lawful, fair, and transparent processing,

  • data minimisation,

  • appropriate security measures.

Exceptions to confidentiality may apply where disclosure is required by law, including:

  • risk of serious harm to yourself or others,

  • legal obligations such as court orders or mandatory reporting.

Further details are provided in the Privacy Policy and informed consent documents.

8. Website Content Disclaimer

All content on this website, including articles, blog posts, or resources, is provided for informational purposes only. It does not replace professional psychotherapy or medical care.

Use of website content is at your own risk.

9. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the intellectual property of the website owner unless otherwise stated. Content may not be reproduced, distributed, or modified without prior written permission.

10. Limitation of Liability

To the extent permitted by EU law, the website owner and service provider are not liable for:

  • indirect or consequential damages,

  • technical interruptions or website unavailability,

  • reliance on website content outside the context of a formal therapeutic relationship.

Nothing in these Terms limits liability where such limitation is prohibited by law.

11. External Links

This website may contain links to third-party websites for informational purposes. The website owner is not responsible for the content, accuracy, or privacy practices of external sites.

12. Changes to These Terms

These Terms and Conditions may be updated from time to time. The most current version will always be available on this page, with the effective date updated accordingly.

13. Governing Law

These Terms and Conditions are governed by the laws of the European Union and, where applicable, the laws of the country in which the service provider is established.

14. Contact Information

For questions regarding these Terms and Conditions, please contact:

NGUYEN Thi Thuy Nga
+33 0625114035 – ngaagn@gmail.com